Pinnacle Hotel Management was founded in 1997 by Ron Franklin and Dick Vilardo to develop and manage Marriott and Hilton branded hotels. Their first project, the 123-room Courtyard Orlando East/UCF opened in June of 1997. Since that time they have developed or purchased 31 additional hotels including their most recent acquisition, the Washington Dulles Marriott Suites Hotel. Pinnacle's largest project to date is the Orlando Marriott Lake Mary, a 304-room, full service hotel. The company manages its own hotels, as well as those owned by other companies. Pinnacle has completed 31 ground up hotel development projects in markets such as Washington, DC, Florida, New England and California. Pinnacle has also successfully completed several brand conversion projects including the Courtyard Alexandria, Virgina, the Fairfield Inn and Suites Palm Beach, the Courtyard Key West and the Boston Courtyard Billerica/Bedford.

In 2002, Franklin and Vilardo were joined by Steve Fairbanks as an investor and partner. Fairbanks has been instrumental in leading an aggressive acquisition strategy for the company. Recently, the company acquired a portfolio of eight Residence Inn hotels geographically dispersed throughout the United States. The Pinnacle Hotel Management portfolio includes a total of thirty hotels with 4,000 rooms and annual sales of $150 million.